FAQ

Booking a bouncy castle is easy. Simply contact us via +16898082561 and provide the date, time and location of your event. We will guide you through the booking process and help you choose the right bounce house for your event.

Rental length may vary, but we generally offer 4-hour rental options. You can choose the period that best suits your event. If you need more time, we will be happy to discuss additional options.

During periods of severe weather conditions (i.e. rain, high winds, etc.), we reserve the right to cancel your reservations prior to delivery. If the conditions are not too severe, we will give you the option of keeping the inflatable amusement device or canceling your order, and if you choose not to cancel in the event that it occurs (i.e. rain, high winds, etc.), there will be no rent refunds

Yes, generally you will need a nearby power source to inflate the bouncy castle. Electric fans are used to keep it inflated during the event. Make sure you have access to a power outlet.

Yes, our bouncy castles are safe. They comply with all safety standards and are regularly inspected to ensure their integrity. Additionally, we always recommend adult supervision during use and provide safety guidelines to follow.

Yes, we have civil liability insurance to guarantee the safety of our clients and protect our services. This allows us to cover possible incidents during the use of our inflatables.

Yes, we offer delivery and configuration services for the inflatables at your location. Our team will take care of delivery, installation and deflation. This allows you to enjoy your event without worries.

We offer inflatable delivery services in several surrounding areas of Orlando. To find out if we cover your specific area, we recommend that you contact us for detailed information on delivery locations.

Yes, in many cases we can deliver to public parks. However, it is important that you check and obtain the necessary permits from the local authority or park in question before booking. Some parks may have specific requirements that we must meet to deliver safely.

In case you need to cancel your reservation, we recommend that you contact us as soon as possible. The details of our cancellation process, including deadlines and refund policies, may vary depending on the rental agreement. We'll be happy to explain our specific policies to you when you speak to our team.
If you have any other questions or need additional information, please do not hesitate to contact us. We are here to give you the best experience in inflatable castle rentals.

We recommend Confirm the date of your event at least 5 days in advance by calling us at 689-8082561 to guarantee availability of the inflatable castle on the desired date. Some clients book weeks or even months in advance of their event, especially during high-demand seasons.

Yes, in most cases, you can set up a bouncy castle in your garden or in a public park. However, you must obtain the necessary permits if it is a public space and ensure that the terrain is suitable and free of obstacles.

A bouncy castle rental typically includes delivery, setup, deflation, and pick-up of the inflatable. We also provide supervision during the event (additional fee) and safety guidelines for users.